The certification authority service does not start and throws the error message "A certificate chain could not be built to a trusted root authority. 0x800b010a (-2146762486 CERT_E_CHAINING)".

Assume the following scenario:

  • A certification authority is implemented in the network.
  • The certification authority service does not start.
  • When trying to start the Certification Authority service, you get the following error message:
A certificate chain could not be built to a trusted root authority. 0x800b010a (-2146762486 CERT_E_CHAINING)

A corresponding Event with no. 100 can also be found in the event display of the certification authority:

Active Directory Certificate Services did not start: Could not load or verify the current CA certificate. ADCS Labor Issuing CA 3 A certificate chain could not be built to a trusted root authority. 0x800b010a (-2146762486 CERT_E_CHAINING).

Cause

Do you know TameMyCerts? TameMyCerts is an add-on for the Microsoft certification authority (Active Directory Certificate Services). It extends the function of the certification authority and enables the Application of regulationsto realize the secure automation of certificate issuance. TameMyCerts is unique in the Microsoft ecosystem, has already proven itself in countless companies around the world and is available under a free license. It can downloaded via GitHub and can be used free of charge. Professional maintenance is also offered.

This error occurs only with the currently used certificate authority certificate. The certification authority always uses the last of the installed certificates for issuing certificates. This error should not occur with the previous certification authority certificates.

The certification authority cannot establish the chain of trust to the certification authority certificate.

Solution: Establish trust status

In addition to the certification authority itself, all other participants must of course also trust the certificates. It therefore makes sense not only to import the certificates into the local certificate store of the certification authority, but also to distribute them centrally throughout the entire Active Directory structure, e.g. via group policies.

In order to start the certification authority service, the certificate chain, i.e. all certificates up to the root certification authority, must be installed in the computer certificate store of the certification authority computer. This can be done via the certificate management console for the local computer account (certlm.msc).

  • Root Certification Authority certificates must be stored in the Trusted Root Certification Authorities certificate store of the computer account.
  • Intermediate Certification Authorities certificates must be stored in the "Intermediate Certification Authorities" certificate store of the computer account

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