Certificate request fails with error message "A certificate issued by the certification authority cannot be installed. Cannot find object or property. 0x80092004 (-2146885628 CRYPT_E_NOT_FOUND)"

Assume the following scenario:

  • A certificate is requested from a certification authority.
  • The certificate is successfully issued by the Certification Authority.
  • However, when installing the certificate on the target system, the following error message occurs:
A certificate issued by the certification authority cannot be installed. Contact your administrator.
Cannot find object or property. 0x80092004 (-2146885628 CRYPT_E_NOT_FOUND)

Causes

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  • May occur if the certificate has already been installed, but the certificate request is no longer in the local store for pending certificate requests.
  • Can occur if a key storage provider present on the system - even if it is not the same one used to generate the key for the certificate in question - is not working. In the example, a key storage provider for a hardware security module (HSM) was installed and configured, but the HSM was not accessible. In this case, the client-side Event no. 57 triggered.

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